- It is a system in which a quick solution is reached.
- Not only the economic cost is lower than a judicial process but it prevents the emotional costs a lawsuit would mean.
- The confidential nature preserves the privacy.
- Re-establishes the communication and keeps the relationship between the parties.
- It repairs the business relations.
- A greater commitment to the result occurs.
- It prevents the dissatisfaction of a legal ruling.
- It prevents the damage to the image meant by the publicity of a lawsuit.
- The individuals recover the leading role and the capacity to make decisions.
- It is flexible, compared with the rigidity of a judicial process, because it is brought in line to the requirements of the interested parties who may reach more imaginative agreements to everybody satisfaction.